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We’re here to support you with friendly, responsive help for any questions, feedback or assistance you need.

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Our services are designed to provide tailored support that helps participants achieve their goals with dignity and choice.

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We coordinate qualified healthcare professionals, including nurses and allied health providers, to deliver safe clinical support.

company policy

Our policies guide how we deliver quality, compliant and person-centred support in line with NDIS standards.

FAQ

the most question we had

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The National Disability Insurance Scheme (NDIS) is a federally managed and funded scheme that provides support and funding to people with permanent disability, their families and carers. We work with you to figure out a plan that is suitable to your needs and aspirations.
The NDIS supports people with a permanent and significant disability that affects their ability to take part in daily life to participate in everyday activities. It identifies the right disability support that is needed to help the participants achieve their goal in life.
The NDIA stands for National Disability Insurance Agency. It is a Commonwealth government agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). The NDIA is made up of the people who will support you to understand the NDIS and whether you are eligible to access the NDIS.

The NDIA is tasked with assessment of your eligibility to participate in the NDIS. The following are the eligibility criteria:

  • Be under the age of 65 years of age
  • Be a resident of Australia (Australian citizen,or Permanent Visa Holder or a New Zealand citizen who holds a Protected Special Category Visa)
  • Have a condition or an impairment that is permanent and prevents you from participating in everyday activities.
If you are over the age of 65 years, you will not be eligible to participate in the NDIS. You might be eligible for funding by the Aged Care System, instead.